General Manager
xa1ph
Studio.
The Better Management.
The ability to manage all your members, and staff!
My Experience
Leadership at every scale.
FreeMinecraftHost.com
General + Staff Manager. Developed the official Staff Training Course for recruitment. Introduced automated ticket quotas and custom staff bots for efficiency.
"xa1ph has been one of the best people on our staff team. Although we are a small company, he really showed excellence and talent directing the cycling staff team of around 15-20 members for 2 years... He really helped shape us to who we are today."
Shadow Network
Staff Manager. Oversaw a massive community. Created moderation protocols for the server.
"xAlphabet was an excellent manager... He was consistently active and attentive to issues within Shadow... His ability to stay organized, keep the team on track, and manage situations professionally made a noticeable positive impact on the team."
Billigerhost.com
Support Team. Customer support concurrently with General Management duties.
Microsoft Certified
FoxHubMc & Live Ops
Developer & Event Manager. For 80+ daily users and ran events for influencers.
Highlights: Managed an SMP event for a partnered Streamer with 150+ concurrent players on stream. Created the custom "Drill Pickaxe" plugin.
StopMCGambling
Founder. An initiative to educate server owners on ethical monetization and eliminate predatory P2W gambling mechanics.
Capabilities.
Staff Orchestration
Recruiting staff members. Training for excellence. Monitoring for improvement! The full staff management experience!
Uptime
Conflict Resolution
Turning problems disputes into solutions.
Data-Driven Ecosystem
Implemented a Staff Management Dashboard and Staff Stats Analysis, ensure quota, and optimize team performance.